Popular FAQ's

Where does Silk Skin Beauty products Ship?

Silk Skin Beauty currently ships Worldwide.


How much is shipping?

Free shipping on all orders!


When will my order ship?

Once your order is placed, it will be shipped within 3 working days. You will receive a shipment notification email with a tracking number as soon as your package ships. 


What should I do if my SilkSkinBeauty Facial Cleansing Spatula does not work?

Attempt to charge your device. If the battery has been completely drained, it may take up to 5 minutes for the LED to appear, indicating charging is taking place. This is because the charger initially charges with a very low current to protect the battery. If the LED still does not respond after 5 minutes, please check that:

  • The USB plug is firmly plugged into the socket (back circle).
  • The main plug is firmly plugged into the wall socket.

If further issues arise please contact us at


How do I clean the SilkSkinBeauty Facial Cleansing Spatula?

Please use the following cleansing instructions: Wash the surfaces with soap and water, rinse with clean water and pat dry with a lint-free cloth or towel. We recommend spraying the device with alcohol and rinsing with warm water afterwards for optimal results. Allow the device to air-dry.


Silk Skin Beauty Facial Cleansing Spatula Inquiries

When will I notice the benefits of the SilkSkinBeauty™ Facial Cleansing Spatula?

We recommend using your Facial Cleansing Spatula 2-3 times a week for six-eight weeks to reduce acne, dry skin and rejuvenate your skin.  


Is SilkSkinBeauty™ Facial Cleansing Spatula good for all skin types?

All skin types can use our Facial Cleansing Spatula. For sensitive skin types we recommend not pushing hard on the skin when cleansing. 


 How to get the best results from Facial Cleansing Spatula?

  1. Clean your face. Removing makeup and then using a facial steamer or warm towel/washcloth to open pores and then wash your face using your favorite face cleanser. 
  2. Start with the cleansing mode on the SilkSkinBeauty™ Facial Cleansing Spatula to remove impurities and clean pores. 
  3. Moisturize your face with your favorite moisturizer. 
  4. Use the moisturizing mode to improve skin absorption. 
  5. Use lifting mode when done to firm the skin and enhance facial contour. 



Do's and Don'ts


  1. Clean the SilkSkinBeauty™ Facial Cleansing Spatula after each use, keeping the hygiene in check to avoid any disruptive elements from encountering your face. 
  2. Remove any makeup that you might have on your face in order to achieve better results.


  1. Don't use tap water for it may contain harmful elements that could lead to causing more damage to your skin rather than benefiting it. 
  2. Don't leave the SilkSkinBeauty™ Facial Cleansing Spatula as is. Once you are finished using it. Make sure to clean and keep it away from dust. Not only will this prevent odors, it will also keep mold away hence preventing any skin infections. 
  3. Don't use SilkSkinBeauty™ Facial Cleansing Spatula excessively; restrict the procedure to 2-3 times a week.